TWNA.ORG - Online Store - Refund/Return Policy Membership and sponsorship payments are not refundable. Please ensure your selections are correct before completing the transaction. For merchandise purchases, if you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. Truck Writers of North America 4429 Back Creek Church Road Charlotte, NC 28213 USA (704)779-9515